Refund policy
We want you and your little one to love your BrushinBella products. If something isn't right, here's how returns work.
Orders Placed on brushinbella.com
- 30-day returns: You may return items within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.
- Return shipping: The customer is responsible for return shipping costs. We recommend a trackable shipping method, because we can't be responsible for returns lost in transit.
- No restocking fees: We never charge a restocking fee.
- Damaged or defective items: If your order arrives damaged or defective, contact us within 30 days of delivery with a photo. We'll send a replacement or issue a full refund at no cost to you, including return shipping.
- Refunds: Once we receive and inspect your return, we'll issue a refund to your original payment method. Please allow 5–10 business days for it to appear, depending on your bank.
How to Start a Return
Email info@brushinbella.com with your order number and the reason for your return. We'll reply with return instructions and the return address. Please don't send items back without contacting us first.
Orders Placed on Amazon
Orders purchased on Amazon.com are covered by Amazon's return policy, including free returns where Amazon offers them. Please start those returns through Your Orders in your Amazon account.
Questions?
Email info@brushinbella.com or call (888) 627-0018 ext. 701. Thank you for choosing BrushinBella for your baby and toddler essentials!